The service portal contains relevant information for customers and partners.
With WIP you get access to a track and trace overview, which shows all deliveries on the way to destinations in Denmark. You can also find operational challenges, delays and more detailed information about the transportation of your goods.
The portal gives customers and partners quick and easy access to relevant information about specific wagons whenever needed.
Access to the portal is given by clicking on the red button on the front page. You just need to register as user in order to access information about your own order.
“We are very proud to offer our partners the opportunity to track their transportation from start to end – and in real time. Our goal with the portal is to improve our level of service by offering relevant information at any time – 365 days a year. We have developed the portal ourselves and we are already thinking about the next steps,” says Gitte Mikkelsen, Customer Service Manager at DB Cargo Scandinavia.