We regard data protection as a customer-oriented quality feature

Since the protection of your personal data is important to us, particularly in terms of the protection of personal privacy when processing and utilizing this information, we would like to inform you of the following points:

Who is the responsible office for the data collection and processing?

The DB Cargo AG collects and processes data as responsible office.

The appointed DPO is Mrs. Chris Newinger. If you have any questions, suggestions and/or criticisms regarding www.dbcargo.com please contact:

DB Cargo AG
Marketing Communications
Edmund-Rumpler-Str. 3
60549 Frankfurt am Main

If you have any questions or suggestions regarding our data protection you can contact DB.Cargo.Datenschutz@deutschebahn.com

When does www.dbcargo.com collect and use personal data?

We are aware of how important the handling of your personal data is if you use our business service. We appreciate your visit on our website and would like to give you a transparent overview if and when your personal data will be collected and processed. We grant inter alia a high priority to the principle of data economy.

All data collection and processing is done for specific purposes. They result of technical requirements, contractual requirements or explicit user requests.

For technical reasons certain data must be collected and stored if you visit www.dbcargo.com. These include the date and duration of the visit, used pages of the website, data which identifies the browser and operating system as well as the website from which you visit us. If these data allow information on number of visits and use of our website this is done solely anonymously.


When will your data be deleted?

Your data will be deleted as sonn as they are no longer required to  fulfill the purpose for which they were collected. Also your data will be erased if their storage is inadmissible (especially if the data are inaccurate and a correction is not possible). Instead of deletion your data will be blocked if there are any legal or factual obstacles (e.g. special storage requirements).

What are the rights of users of www.dbcargo.com?

You can request information about what data is stored about you.

You can ask for rectification, erasure and blocking, if legal bases exist for it.

For the exercise of your rights you can write a letter to:

DB Cargo AG
Marketing Communications
Edmund-Rumpler-Str. 3
60549 Frankfurt am Main

Is data encrypted?

The transmission of data and emails on the internet is usually unencrypted and not protected against unauthorized access. Because the confidentiality of the information during transmission of an email is not guaranteed we recommend you to send confidential information exclusively by letter.

Will data be passed?

We will not pass any data to third-parties, if it is not necessary for our business relationship. A transmission between the DB Group companies is only conducted if we have expressly noted.

New functionalities

We adapt our data protection principles to new functionalities. We recommend checking our data protection principles if you visit our new Version of www.dbcargo.com.

External links

DB AG accepts no liability for the contents of other providers who can be contacted via the hyperlinks at its site.

When do we use cookies?

We want to let you make an informed decision as to whether you want to use cookies that are not necessary for the functioning of technical website features. Cookies are small text files used to store personal data.

With our data protection notice we want to make sure that you are fully aware of what data we collect and process, including data collected by cookies on our website, so that you can make an informed decision.

This is why we are informing you here about the type and scope of the intended use of cookies on our websites.

It is possible to use www.dbcargo.com generally without cookies, which do not serve technical purposes. This means that you can prevent the tracking of cookies in your browser (do not track, tracking protection list, etc.) or prohibit the saving of third-party cookies. You can change these settings in your browser as follows:

Internet Explorer: http://support.microsoft.com/gp/cookies/en

Mozilla Firefox: http://support.mozilla.com/en-US/kb/Cookies

Google Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647

Safari: http://support.apple.com/kb/PH5042

Opera: http://www.opera.com/help/tutorials/security/cookies/

Settings Manager of Adobe: http://www.macromedia.com/support/documentation/de/flashplayer/help/settings_manager.html#117096

Do not track: https://support.mozilla.org/de/kb/wie-verhindere-ich-dass-websites-mich-verfolgen

Browser add-on https://tools.google.com/dlpage/gaoptout/

Tracking protection list: http://www.iegallery.com/de-de/trackingprotectionlists

We also recommend checking and deleting saved cookies regularly unless these are not expressly required.

 On this page local shared objects in form of adobe flash player cookies are used. These are used when using an application of Adobe Flash Player to authenticate the user, to follow the information provided by the user and to save the settings of the user. If this application is used offline the user information is stored on your device and uploaded during the next online connection to the server.

Adobe (plug-in for flash cookies): http://www.adobe.com/de/privacy/flash-player.html

Web analysis service

Usage of Piwik